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AVIATION HIRING IN UAE CUSTOMER SERVICE & CABIN

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Cabin Crew (UAE) Sharjah and Abu Dhabi

Key Result Responsibilities

Conduct:

  1. Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

Safety Measures:

  1. Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  2. Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  3. Administers first aid to passengers where necessary.
  4. Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. 

Customer Service:

  1. Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
  2. Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
  3. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  4. Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
  5.  Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.

Crosschecking and Reports:

  1. Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  2. Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  3. Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  4. Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  5. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  1. Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  2. Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.

https://careers.airarabia.com/airarabia/job/Sharjah-Cabin-Crew-%28UAE%29-Sharjah-and-Abu-Dhabi/730704622/

Senior Officer – E Commerce Content – 24000371 flydubai Campus,

KEY RESPONSIBILITIES 

  • Assists in ensuring that all content meets the prescribed brand/voice guidelines and supports site strategic objectives, including improving conversion and retention rates.
  • Develops and maintains all site content documentation, including all site assets, manifests, and owners.
  • Reviews content for all customer-facing sites, ensuring accuracy, relevancy, and consistency with the brand message while maintaining a focus on the customer’s needs.
  • Conducts periodic reviews to monitor site content, maintain time-sensitive material, menus, indexes and directories, and ensure the information displayed on the website is accurate and current.
  • Escalates any issues discovered for the relevant stakeholder on a timely basis to ensure minimum downtime to flydubai digital channels.
  • Manages creation/acquisition of all online content – including plain text, links, database content, images and video.
  • Coordinates with agencies to acquire necessary translations, proofread content, and update web and mobile sites via the content management system.
  • Maintains cross-functional relationships with Business units for content updates.
  • Provides advice and input on the latest trends and emerging technologies in UX and E-Commerce.
  • Recommends updates to processes that streamline content creation and review.

Qualifications


QUALIFICATIONS REQUIRED


Minimum Education Level 

·       Bachelor’s Degree (3+ years)

https://careers.flydubai.com/search-and-apply/?id=24000371&department=External

Cabin Crew Opportunities The Emirates Group

Qualifications & Experience

Here are some other things we look for in our cabin crew:

– You’ve had more than a year’s experience in hospitality/customer service
– You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
– Your minimum qualification is high school graduate (Grade 12)
– You need to be fluent in written and spoken English (ability to speak another language is an advantage)
– You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types
– No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics)
– As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE’s employment visa requirements

Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality – professional, empathetic, progressive, visionary and cosmopolitan.

Before clicking the Apply button, please keep the following documents ready to submit with your application:
– Recent CV in English
– Recent photo

https://www.emiratesgroupcareers.com/search-and-apply/431363

Customer Service Roles

Qualifications & Experience

To be considered for Customer Service roles, you must meet the following requirements:

• Fluency in both spoken and written English
• Fluency in any other language is a plus
• A levels/High School certificate
• Excellent interpersonal and customer service skills
• Willing to work in a shift environment
• PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
• Willing to wear uniform (Front-line customer facing roles)

Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, Czech, French, German, Italian, Japanese, Mandarin, Korean.

• Customer and sales focus to provide excellent service and close any sales opportunity.                                                                                                                                                                                                                                                                                                                                                                        • The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.     

https://www.emiratesgroupcareers.com/search-and-apply/375305

Flight Attendant

Main duties:

  • Be available, medically fit and ready for duty 24/7.
  • Be discreet, maintain confidentiality and follow professional behavioral protocol.
  • Ensure that safety and security is applied as per company regulations and policies.
  • Stay updated with all company procedures and updates.

Qualifications

The successful candidate will have the following qualifications, experience and skills:

  • High School Certificate.
  • Should have a minimum of two years experience in premium cabin.
  • Fluent in English (both written and spoken).
  • Passion for service and an ability to work as part of a multicultural team.
  • Strong inter-personal skills.

https://careers.qatarairways.com/global/en/job/230000GO/Flight-Attendant

Careers @ the World’s Leading Duty Free.

Benefits of working at the Dubai Duty Free

  • Competitive salary package
  • Annual travel allowance based on the market price
  • Free transportation within Dubai & Sharjah
  • Free uniform and uniform laundry service
  • Health Insurance
  • Training & Induction as per the needs of the job
  • Participation in different activities and events sponsored by Dubai Duty Free.
  • Continuous development process through training programmes and educational seminars
  • Potential growth based on performance and opportunities for promotion

https://www.dubaidutyfree.com/DDF_Careers

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