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Retail Manager

Viking Crew Recruiter:

Category: Retail Jobs

Position: Shop Manager

A Retail Manager is required to join a retail operator onboard cruise lines.

Applicants must have previous experience managing the daily operation of retail departments by achieving and exceeding revenue and customer service targets on board. Goal oriented and results driven.

Previous experience working onboard cruise ships is desired.

Competitive salary paid in US Dollars. Contract length of 6 months. Single cabin.

The chosen candidates will be responsible of:

Positively motivate sales team to achieve and exceed sales and customer service targets
Provide training and coaching to all levels of sales team
Lead sales team in achieving and exceeding sales and service targets
Successfully implement all sales and promotional events
Ensure sales team has a high level of product knowledge
Prepare and submit relevant paperwork / reports / counts / orders in a timely and accurate manner
Ensure retail departments and storerooms are maintained to visual merchandising and housekeeping standards
Plan and oversee the delivery process of retail merchandise
Ensure team punctually attends safety training and drills
Ensure team are fully informed of all health, safety, environmental and company policies

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

Language Requirements

Good knowledge of the English language is required.

https://www.vikingcareers.com/world/en/

Pastry Chef

Job Summary:

At Disney Cruise Line, you can set sail on the job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members bring the magic to life to deliver exceptional guest service and create family-friendly fun onboard the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, and on our private island paradise in the Bahamas – Castaway Cay! With incredible itineraries that visit exciting destinations around the world, crew and Officers can chart the course for an unforgettable adventure with Disney Cruise Line. Ongoing training and development allows our crew to continuously learn and grow personally and professionally, and Disney Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to Embark on Your Career and Navigate Your Future!

Responsibilities:

Assist the Executive Pastry Chef to implement, maintain and review all approved menus onboard
Prepare all desserts, cakes and pastries for the restaurant menus
Assist with buffet set up
Instruct crew in the preparation of pastries, cakes and crèmes
Monitor and ensure opening and closing procedures for all kitchens and production areas
Oversee allergy and dietary training of Pastry staff and ensure training is in accordance with strict company LOG’s and guidelines
Oversee proper preparation of special dietary meals and food allergy for guests and crew
Delegate, monitor and review the Chefs operational responsibilities
Strive to meet and exceed guest expectations, never compromising safety and quality, taking corrective action whenever necessary
Ensure Disney Cruise Line and USPH sanitation requirements are met in area of responsibility
Monitor and ensure the preparation and presentation of all products on the restaurant menus
Prepare showpieces, displays, ice cream and sorbets, as well as special request items when needed
Actively participate in all Castaway Cay job responsibilities associated with position and line of business as directed by DCL leadership
Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications:

Minimum five years recent experience as Pastry Chef or Pastry Chef de Partie
Certified Pastry Chef or equivalent degree in Culinary Arts
Excellent technical and functional understanding of the ship based Food & Beverage operation
Proven track record of delivering a high quality product
Be at least 21 years of age
Be able to speak, read and write fluent English
Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
Be able to work a seven-day, 70-84 hour week with limited time off
Be able to adhere to Disney Cruise Line appearance guidelines
Agree to share a cabin with other crew members
Enjoy working in a high-volume, fast-paced, guest-service oriented environment
Be flexible with your work schedule, job duties and work locations
Appreciate diversity among guests and crew

Additional Information:

This is a SHIPBOARD role.

Applicants must:

Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
Be comfortable living in a confined space with strict rules and regulations
Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

Have a valid passport and C1/D Seaman’s visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

.APPLY NOW

Island Beach Lifeguard – Bahamas

Responsibilities:

Provide aquatic rescue and recreation assistance on Castaway Cay
Responsible for life guarding of family lagoon on Castaway Cay at multiple stations (300 feet between stands), water slides and play structures surrounded by water
Oversee boat beach lagoon to ensure safe usage of rental boats; assist boaters in distress as needed
Assist with upkeep and cleanliness of rental equipment (bikes, snorkel equipment, boats) and island Recreational areas and supplies or equipment (beaches, snorkel lagoon) on non-call days
Rental of recreational equipment including bikes, float mats, tubes, snorkel equipment, and boats
Provide instruction to Guests in the operation of rental boats and the use of snorkel equipment
Part of ship tie-up Crew
Responsible for beach set-up and breakdown including general beach clean up, organization, set up and collection of all rental equipment
Maintain cleanliness of island beach facilities, placement and cleaning of beach chairs, clean beach with sand sifter, clear seaweed, rake beaches, pick trash, maintain umbrellas on beaches, etc.
Assist with general maintenance, cleanliness, sanitation, and operational readiness of rental equipment including bikes, boats, karts , strollers, and snorkel equipment; Report defects for repair
Perform underwater cleaning and maintenance of all lagoon and pier facilities including perimeter net, family beach lagoon, buoy lines, and underwater props
Assist with overall island cleanliness and preparation prior to ship arrival
Participate in ongoing lifeguard in-service trainings; Occurs Weekly
Potentially work with heavy equipment such as tractors, forklifts, etc.

Basic Qualifications:

Legally authorized to work in The Bahamas
Minimum six months of recent lifeguarding experience
Ability to pass a pre-hire swim test and successfully complete lifeguard certification training, as well as Aquatic Rescue Professional certification (conducted upon arrival on island), including swimming 200 yards with the first 100 yards in one minute and 50 seconds or less; tread water for two minutes without the use of hands, retrieve a ten-pound brick from eight feet of water, certification requirements must also be maintained throughout contract.
Ability to detect and respond to noises and distress signals in an aquatic environment, including in the water and anywhere around the zone of responsibility.
Must be able to observe all sections of an assigned zone or area of responsibility.
Ability to pass a vision screening with at least 20/25 vision, corrected or uncorrected. •High level of fitness including strong swimming abilities
Good computer skills and operational knowledge

Preferred Qualifications:

Recent competitive swim team and/or work-related water sports experience (paddle boarding, surfing, rescue/open-water diving, snorkeling, free diving, water polo, underwater hockey, etc.)
Previous experience with boats, snorkel equipment, or other recreational equipment
Open water diver and diving rescue certification

Your Responsibilities:

Have a valid passport and obtain necessary visas, if applicable (DCL will provide you with documents for this)
Have authorization to work in the Bahamas
Obtain a criminal background check
Bring approved work shoes

APPLY NOW

Sous Chef

Your Responsibilities – How You Will Make a Difference

You will complete proper menu preparation for all allergy and special dietary needs; ensure training and preparation follow strict company guidelines.
Exceed Disney Cruise Line and Vessel Sanitation Program (VSP) requirements; prepare and lead the culinary team through multiple internal inspections conducted weekly.
Implement company recipe guidelines through recipe booklets, plate presentation and audits.
Provide feedback on recipe formulation to the Chef de Cuisine and Manager Food Operations.
Guide communication between galley crew, Chef de Cuisine and Manager Food Operations.
Together with the Chef de Cuisine, maintain food quality standards during storage, production and service.
Understand and ensure opening and closing procedures for all assigned kitchens and production areas.
Monitor handling and maintenance of operating equipment; report maintenance needs through onboard electronic maintenance request system.
Organize daily menu presentations and food tasting.
Provide performance feedback of entire team to the Chef De Cuisine.

Basic Qualifications:

Basic Qualifications – What You Will Bring to the Team

Minimum three years formal culinary training which may consist of an accredited school or recognized apprenticeship.
Minimum three years’ experience of which at least two years working as Chef de Partie (including apprenticeship) experience in a high volume kitchen environment.
Take ownership and lead culinary team within assigned responsibilities.
Demonstrate natural initiative to undertake or continue a task or activity.
Leadership and ability to manage multifunctional and diverse areas.
Thorough knowledge of food allergies and special diets
Work with tight timeframes, deadlines and dollar goals.
Must be proficient in all stations in the kitchen.
Proficiency in safe food handling, HACCP / USPH.

APPLY NOW

HOTEL MANAGEMENT

HOTEL CONTROLLER – EXPLORA JOURNEYS

JOB PURPOSE

An exciting opportunity exists for a world class F&B Controller to join our newly created luxury travel brand “Explora Journeys”. The F&B Controller supports the Provision Master to prepare the preloading reports, the loading lists by store, supervise the loading operations, execute the receiving in MMS, manage all the discrepancy reports, verify the daily movements as per S.O.P., spot check random items during the cruise period, assist the team in the final main store inventory, insert accordingly data in MMS and generate financial reports.

KEY ACCOUNTABILITIES

• Responsible for the reliability of all the data, reports and financial statistics prepared onboard.

• Co-responsible for the receiving of items on dockside and the safe storage and rotation in the food storage areas.

• Help the F&B store team to perform their checks after the loading day and spot checks must be carried out on the discrepancies between ordered and loaded quantities (potential shortages).

• Co-responsible to record the movement of all items into and out from for the Ship’s storerooms and to manage the safe and controlled discharge of material to all departments authorized to make F&B withdrawals.

• Main job of F&B Controller will be to execute proper statistics and reports with regards to F&B costs and other onboard and shore files given by Shoreside offices, analyze variances (target vs actual) and report.

• The F&B Controller must perform daily checks on ship orders in order to avoid any potential shortages.

• Give constant feedback on the material storage in order to avoid any breakage and spoilage.

• Keep updated the inventory with expiration date for each item.

• Weekly checks on the fluctuations of items cost prices must be carried out promptly submitting findings to Shipboard management.

• Item quality evaluation report must be done on timely basis.

• Load all the documents in MMS according with physical quantities received within time frame specified in Loading procedure.

• Takes part in a work environment that support a successful safety culture.

• Reports any non-conformity or malfunctioning in the Storerooms (cells, fans, sprinkler, alarms, etc.) and monitors if the procedures of Safety Material Management, Health and Sanitation Management and Environmental Management are respected by the personnel of the stores.

• Keep under control the Par Stock vs. Target assigned by monitoring the various RDA in according with the Media in the System.

• Proven in compliance with Explora Journeys Standard Procedures, Sanitation Standards and major international sanitation regulations.

QUALIFICATIONS (skills, competencies, experience)

• A minimum of 4-years experience in the position or similar with diverse luxury Hospitality and/ or luxury Cruise lines;

• Fluent in oral and written English (working & Safety language of the Company). Any additional language is a plus.

• High School diploma.

• A background of safe food handling and storage in a similar position in a sanitation-regulated environment.

VISA REQUIREMENTS (if any)

Possess a valid passport and seaman book.

https://www.careers.msccruises.com/pelagoats-applicant/

NIGHT AUDITOR – EXPLORA JOURNEYS

MSC MALTA SEAFARERS CO. LTD (ON BOARD JOB)

JOB PURPOSE

An exciting opportunity exists for a world class Night Auditor to join our newly created luxury travel brand “Explora Journeys”. The Night Auditor welcomes guests with a warm and friendly disposition, answers their questions, handles their feedback, promptly attends to their requests in a professional and timely manner.

KEY ACCOUNTABILITIES

• Conducts the financial audit, reconciliation and end of day procedures. Verifies that all the accounting entries are managed in compliance with Company Standards and Procedures. This includes charges, voids, discounts, company accounts, onboard credits, taxes.

• Cash handling duties as required.

• Monitors guest payment methods and handles payment card authorizations. Follows-up on any outstanding guest.

• Provides information and general assistance to guests during the night shift, reporting to Guest Services Manager for all guest services matters. This includes both in-person guest interaction and via phone.

• Performs all necessary administrative tasks to assist finance and guest services department.

QUALIFICATIONS (skills, competencies, experience)

• High School certificate.

• Guest Services experience.

• Cruise industry experience is an advantage.

• Extensive experience with diverse Luxury/Premium hospitality.

• Excellent communication and customer care skills.

• Problem solving skills. Ability to work independently.

• Proficient in Computers & Microsoft Office Suite.

• Knowledge of Fidelio/Otalio Cruise System and POS systems is an advantage.

• Fluent English. Knowledge of any other European languages is advantageous.

https://www.careers.msccruises.com/pelagoats-applicant/

Cruise Jobs Hiring Disney MSC

Retail Manager

Language Requirements

Pastry Chef

Job Summary:

Responsibilities:

Basic Qualifications:

Additional Information:

Island Beach Lifeguard – Bahamas

Responsibilities:

Basic Qualifications:

Preferred Qualifications:

Sous Chef

Basic Qualifications:

HOTEL MANAGEMENT

HOTEL CONTROLLER – EXPLORA JOURNEYS

JOB PURPOSE

KEY ACCOUNTABILITIES

QUALIFICATIONS (skills, competencies, experience)

VISA REQUIREMENTS (if any)

NIGHT AUDITOR – EXPLORA JOURNEYS

JOB PURPOSE

KEY ACCOUNTABILITIES

QUALIFICATIONS (skills, competencies, experience)

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